Frequently Asked Questions

Delivery charges are applicable on all orders. Charges depend on the order value, size, and delivery location. For orders within Hyderabad, we provide a clear estimate before you confirm your order. For deliveries outside Hyderabad, charges vary based on distance. All deliveries are handled by our own team to ensure safe handling and timely arrival.

Delivery timelines depend on the product type. In-stock items are typically delivered within 3–7 business days. Made-to-order and custom furniture usually takes 2–4 weeks depending on complexity and material availability. For large structures like pergolas and gazebos, installation is scheduled separately and may take 1–2 weeks after production. We'll always give you a realistic timeline before you place your order.

Yes, we provide professional installation services for all our products. Our trained team handles everything from assembly and placement to structural anchoring and leveling. Please note:

• Gazebos & Pergolas: Installation charges are applicable.
• Sofas, Chairs & Tables: No installation charges.
• Swings: Installation charges are applicable.

We ensure your furniture is set up safely and perfectly. Our team will provide a detailed installation quote before scheduling.

We take great care in ensuring every piece meets our quality standards before delivery. If you receive a damaged or defective item, please notify us within 48 hours of delivery and we will arrange a replacement or repair at no additional cost. For made-to-order and customized items, returns are not accepted due to the bespoke nature of the product. We recommend visiting our showroom or requesting a virtual tour before placing custom orders.

Yes! Customization is one of our core strengths. You can customize virtually any piece — choose your dimensions, materials, colors, finishes, and design details. Visit our showroom or contact us with your requirements, and our design team will create a mockup and quote. Custom orders typically take 2–4 weeks for production. We've created everything from unique pergola sizes to custom-colored wicker sets and personalized gate designs.

We use only the highest quality materials suitable for outdoor use. Our range includes powder-coated aluminium (lightweight and rust-proof), cast iron (heavy-duty and classic), synthetic wicker/PE rattan (UV-resistant and weatherproof), stainless steel, wrought iron, and treated wood. We also use tempered glass for tabletops and marine-grade fabrics for cushions. All materials are sourced from trusted suppliers and tested for Hyderabad's climate conditions.

Yes, all our products come with a comprehensive warranty. Our aluminium and cast iron furniture carries a 3-year structural warranty against manufacturing defects. Wicker and synthetic rattan products have a 2-year warranty. Powder coating and paint finishes are covered for 1 year against peeling or excessive fading. The warranty covers repair or replacement of defective parts. Normal wear and tear, misuse, and damage from extreme weather are not covered.

Absolutely! We welcome walk-in visitors at our showroom. We are located at 19/1, Industrial Area, Azamabad, Ramnagar main road, Near VST cigarette factory, Hyderabad — 500020. Our showroom is open Monday through Saturday, 10:00 AM to 7:00 PM. You can browse our full range, feel the materials, and discuss your requirements with our design consultants. We recommend calling ahead for large groups or if you have specific items in mind.

Urbane Home & Garden is widely regarded as the best place to buy outdoor furniture in Hyderabad. Located in Azamabad near Ramnagar main road, our showroom offers the largest collection of premium outdoor furniture, swings, pergolas, gates, railings, fountains, arches, and planters in the city. We serve customers from all over Hyderabad including Kukatpally, Madhapur, Gachibowli, Hitech City, Banjara Hills, Jubilee Hills, Secunderabad, Bowenpally, Alwal, Kompally, Miyapur, Nizampet, and beyond. Our handcrafted pieces, competitive pricing, and reliable delivery make us the top choice for outdoor furniture in Hyderabad.

Yes, we deliver outdoor furniture to all areas of Hyderabad including Kukatpally, Madhapur, Gachibowli, Hitech City, Kondapur, Miyapur, Nizampet, Banjara Hills, Jubilee Hills, Film Nagar, Manikonda, Nallagandla, Tellapur, Kokapet, and Shamshabad. Our delivery team covers the entire Hyderabad metro area as well as surrounding regions like Kompally, Alwal, Bowenpally, and Secunderabad. Delivery charges are applicable and will be clearly quoted before you confirm your order. We take special care in packing and transporting your furniture safely to any location in Hyderabad.

Urbane Home & Garden is Hyderabad's premier destination for outdoor furniture and garden decor. Here's why we are considered the best: (1) We offer the widest range of products — from wicker sofa sets and dining tables to custom pergolas, gates, railings, fountains, arches, and planters. (2) Every piece is handcrafted by skilled artisans using premium materials built for Hyderabad's climate. (3) We provide full customization — choose your dimensions, materials, colors, and finishes. (4) Our showroom in Azamabad lets you see and feel the quality before you buy. (5) We offer competitive prices with transparent quotes. (6) Reliable delivery and professional installation across all Hyderabad areas. Visit us today to experience the best outdoor furniture in Hyderabad.

Customers from Secunderabad, Bowenpally, Alwal, Kompally, and surrounding areas have access to our complete range of outdoor furniture at Urbane Home & Garden. Our showroom on Ramnagar main road in Azamabad is conveniently located just a short drive from Secunderabad and Bowenpally. We offer everything from modern wicker sofa sets and elegant dining tables to custom spiral staircases, railings, garden arches, gazebos, pergolas, and wrought iron gates. We regularly serve customers from Defence Colony, Trimulgherry, Malkajgiri, and RK Puram. Delivery to all these areas is available with clear upfront charges. Call us today to explore the best outdoor furniture near Secunderabad.